We understand that our customers are the bread and butter of our business and we highly value customer satisfaction. We are pleased to offer the following 90 day money-back guarantee: If you purchased a product from us that was defective or not in working order, we will gladly offer you one of the following remedies within 90 days or your purchase date: 1) a free replacement b) A full refund. If you discover your purchase to be defective or not in working order after 90 days -- we've got you covered too! We will gladly offer you a replacement free of charge.
Also, here's a quick disclosure that our lawyers make us include here: Please keep in mind that 90 day money-back guarantee only applies to cases where the problem is not caused by or is a user error, compatibility error, or some other cause that is outside of our control. We will also do our best to help you with installation if you require assistance, or if your computer is experiencing a technical problem that doesn’t allow you to install the software. While we invest significant resources to try to help everyone as much as we can with technical assistance, there are rare cases where we aren't able to resolve a technical problem. When that's the case, we cannot be held responsible for user error, products purchased by mistake, compatibility problems, computer malfunctions, data loss, monetary loss resulting directly or indirectly from your purchase with us, or any other problems that exceed the actual cost of the product purchased.